by Productive Conflict | Diversity, Leadership, Organizational Conflict, Relationships
“It’s supposed to be uncomfortable,” my coach told me. “That’s how you build resilience. Add a little more tension during each training session,” she continued. As I pant and sweat, I realize my discomfort has a purpose. I am working on getting faster and stronger....
by Productive Conflict | Facilitated Negotiation Case Study, Hate, Relationships
Working in conflict resolution, I get to hear a lot of stories about why some individual or group is worthy of being hated. Without a doubt, these stories are often bolstered by pulse-raising examples with the potential to provoke even the most skilled facilitative...
by Productive Conflict | Anger, Executive Coaching Case Study, Relationships
Whenever I talk about my work with someone, they eventually ask me for tips on how to deal with a difficult person. Often the difficulty arises when they, or the other, lose their temper. I find this to be a very common and important question both in the workplace and...