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private & public organizations

turning conflict into opportunity
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Creating Space For A Safe And Productive Discussion
Creating Space For A Safe And Productive Discussion
Productive Conflict offers conflict management and leadership development services to clients in North America. Lead by Jennifer Jones-Patulli, MA, HSDP, Productive Conflict serves clients in Governments, Corporations, Health institutions, Educational institutions, and Non-Profits seeking innovative solutions to some of their most challenging human resources issues.
Productive Conflict works with an extensive network of partners to provide specialized services using complexity science tools, and interest-based, identity-based, and integrative bargaining techniques.
What We Do
We design and deliver tailored interventions
Design Interventions
Our Team designs and delivers tailored interventions and strategies to support individuals and groups through complex challenges.
Create Flexible Conditions
We help organizations establish flexible conditions to confidently manage conflict and adapt to ongoing change.
Teach Bargaining Techniques
We bring a unique mix of integrative bargaining techniques and Human Systems Dynamics models and methods.
Improve your negotiation skills
Help you build productive teams
Improve your staff retention
Strategy development for conflict competence
Help you manage tensions and uncertainty
Design Interventions
Our Team designs and delivers tailored interventions and strategies to support individuals and groups through complex challenges.
Create Flexible Conditions
We help organizations establish flexible conditions to confidently manage conflict and adapt to ongoing change.
Teach Bargaining Techniques
We bring a unique mix of integrative bargaining techniques and Human Systems Dynamics models and methods.
Improve your negotiation skills
Help you build productive teams
Improve your staff retention
Strategy development for conflict competence
Help you manage tensions and uncertainty

Our Methods & Approach
Jennifer Jones-Patulli, MA, HSDP, brings a unique mix of interest-based, identity-based, integrative bargaining techniques, to all our conflict management and leadership development processes. Jennifer brings this together within a framework of power intelligence and systems thinking.
“I am so impressed that you earned the trust and respect of this group in such a short period of time, and so thrilled that people are willing to access you in their times of need. Thank you so much for all you do and for being as wonderful as you are. As hard as culture is to change, people like you make it possible!”
– Advisor, Operations Branch, Government of Canada
Who We Help
Who We Help
We work with government institutions, non-profits, corporations and individuals.
Government Institutions
We can help you navigate organizational change initiatives and mitigate the challenges that frequently accompany them. We are sensitive to the challenges that come with managing team and interpersonal conflict in unionized environments.
Non-Profits
Productive Conflict works with not-for-profit organizations to understand and align various stakeholders’ needs and priorities. We can help you create plans to move groups forward productively.
Corporations
We help leaders improve their ability to lead through uncertainty, navigate power dynamics, and enhance their conflict intelligence. Our services help increase productivity on your teams, and turn sources of tension into a useful point of innovation.
Individuals
We help individuals in all sectors who are committed to their professional growth, to develop their skills and ability in facing conflict productively and resolving it efficiently.
Productive Conflict Network
Productive Conflict Network
Productive Conflict LLC partners with the following organizations to provide specialized support to clients facing multifaceted challenges.
Human Systems Dynamics Institute (USA)
We partner with Glenda Eoyang, PhD, and Royce Holladay, MEd, HSDP, for advanced training on applying Human Systems Dynamics models and methods to complex organizational challenges that go beyond conflict.
Glenda is a pioneer in the field of human systems dynamics (HSD) and founder of the HSD Institute. She uses her Models and Methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos into order.
Royce has co-authored five books based on Human Systems Dynamics. Her most recent books are a series of brief guides designed to help people apply HSD principles to specific areas of work in human systems.
To learn more about the HSD Institute
Cocomotion (EU)
We partner with Griff Griffiths MSc, HSDP, for larger projects that involve substantial organizational change.
Griff works on organizational change projects, coaching senior managers and leaders, and facilitating learning about complexity. He is a Consulting Associate at the HSD Institute, an Associate at the Roffey Park Institute, a graduate of the NTL Organisation Development programme, and an accredited coach.
To learn more about Cocomotion
Yukonix (Canada)
We partner with Barrett Horne, for larger projects based in the Yukon Territories that serve the needs of local businesses and the territorial government.
Barrett’s organizational development and management expertise has developed around helping clients access their own unique wisdom, turning those insights into practical actions to achieve the outcomes that are important to them.
To learn more about Yukonix
Work Deep (USA)
We partner with Lecia Grossman, MA, HSDP, on larger projects focused on enhancing organizational culture.
Lecia is a leadership and organizational development designer, facilitator, coach and learning designer who excels at helping leaders and teams work deeply to make choices that are meaningful and useful.
To learn more about Work Deep
Nations Alliance (USA)
We partner with Mary Nations, MSt, MSOD, HSDP, on projects involving issues of diversity, equity and inclusion.
Mary helps people deal with change and difference in the workplace. Her work focuses on coaching, diversity leadership, adult learning, and human systems dynamics.
To learn more about Nations Alliance
Organizations We Have Worked With
Organizations We Have Worked With
Government of Yukon
Provincial Health Services Authority
Carleton University
University of Ottawa
Yukonstruct
Industry Canada
Public Works and Government Services Canada
Economic and Social Development Canada
Canada School of Public Service
Canada Border Services Agency
Government of Yukon
Provincial Health Services Authority
Carleton University
University of Ottawa
Yukonstruct
Industry Canada
Public Works and Government Services Canada
Economic and Social Development Canada
Canada School of Public Service
Canada Border Services Agency











