by Productive Conflict | Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Performance Issues
How do you make organizational conflict work for you? In the 1920s, Mary Parker Follett asked herself this very question. It’s a question we often ask ourselves today. Follett, a management theorist and social philosopher, proposed “integrative behavior” as the...
by Productive Conflict | Anger, Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Relationships
Establishing justice is important; there is no doubt about that. But to change a situation, one has to recognize the dynamics at play. “I feel afraid” This is what one of my clients, “H” said to me when I arrived to help restore the team...
by Productive Conflict | Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Performance Issues
Dealing with a performance issue is a bit like dealing with a hip injury: it can feel like a real pain in the gluteus maximus. It can also change your perspective on managing people, particularly when you ask the question, “Am I dealing with a problem or a pattern?”...
