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What to say “yes” and what to say “no” to?

What to say “yes” and what to say “no” to?

by Productive Conflict | Leadership, Relationships, Setting Boundaries

If you are like many of us working in fast-paced organizations, you most likely have no shortage of projects needing your attention. When the projects start piling up, you are faced with the difficult question of what to take on and what to put off. But the real...
Are you really setting conditions for diversity in the workplace?

Are you really setting conditions for diversity in the workplace?

by Productive Conflict | Diverse or Cross Functional Teams, Diversity, Leadership, Relationships

Diversity is everywhere. Yet, in our organizations we sometimes say we want diversity, while we fail to set conditions for it. There are many ways to define diversity in the workplace. For the purposes of this article I chose to draw on a simple and practical...
How to Not be a Victim

How to Not be a Victim

by Productive Conflict | Anger, Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Relationships

Establishing justice is important; there is no doubt about that. But to change a situation, one has to recognize the dynamics at play. “I feel afraid” This is what one of my clients, “H” said to me when I arrived to help restore the team...
Everyone Can Be a Leader

Everyone Can Be a Leader

by Productive Conflict | Leadership, Organizational Conflict, Relationships

Everyone can be a leader. From the boardroom to the backyard, leadership is in your reach. Regardless of whether or not you have a formal leadership role, you can take action and set conditions for those around you to be successful. Here is how: 1) recognize the...
Why We Hate Others

Why We Hate Others

by Productive Conflict | Anger, Hate, Leadership, Organizational Conflict, Relationships

Working in conflict resolution, I get to hear a lot of stories about why some individual or group is worthy of being hated. Without a doubt, these stories are often bolstered by pulse-raising examples with the potential to provoke even the most skilled facilitative...
How to Deal With Anger

How to Deal With Anger

by Productive Conflict | Anger, Leadership, Organizational Conflict, Performance Issues, Relationships

Whenever I talk about my work with someone, they eventually ask me for tips on how to deal with a difficult person. Often the difficulty arises when they, or the other, lose their temper. I find this to be a very common and important question both in the workplace and...
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Recent Posts

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