by Productive Conflict | Leadership, Performance Issues, Relationships
Your body language speaks before you do. From being aware of your nonverbal signals and managing nervous energy to building trust and cultural awareness, your influence starts and stops with you. The best leaders take control of themselves and understand how they show...
by Productive Conflict | Anger, Leadership, Organizational Conflict, Performance Issues, Relationships
You’re in the executive team meeting. Your colleague Geri interrupts you again, mid-sentence, to pitch her version of the project timeline. Heat rises in your chest. Your jaw clenches. Before you know it, you’ve dismissed her entire proposal with a curt...
by Productive Conflict | Performance Issues, Relationships, Setting Boundaries
Microaggressions can slowly chip away at someone’s confidence. Unlike outright aggression, microaggressions are those brief, everyday comments or behaviours that communicate negative messages about who you are or where you belong. What makes microaggressions...
by Productive Conflict | Leadership, Performance Issues
Most people believe they make good decisions. But do they? When I work with leaders and their teams, I often untangle the problem of “people don’t know what they don’t know, but they think they have all they need to know to decide.” It occurs when people fail to...
by Productive Conflict | Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Performance Issues
How do you make organizational conflict work for you? In the 1920s, Mary Parker Follett asked herself this very question. It’s a question we often ask ourselves today. Follett, a management theorist and social philosopher, proposed “integrative behavior” as the...
by Productive Conflict | Diverse or Cross Functional Teams, Leadership, Organizational Conflict, Performance Issues
Cross-functional teams in Government are nothing new. Over my years working within Government, and as a contractor for Government, I’ve heard them called many things such as “Swat Teams,” “Tiger Teams,” and “Special Project Units” just to name a few. Whatever you call...
