Trust is a Pattern

Trust is a Pattern

(Why Consistency Matters)   Your heart sinks. Someone you trusted just acted entirely out of character. They throw you under the bus after months of collaboration, and suddenly become unreachable when you need support. What happened? The trust didn’t just...
Are You Wrong?

Are You Wrong?

Most people believe they make good decisions. But do they? When I work with leaders and their teams, I often untangle the problem of “people don’t know what they don’t know, but they think they have all they need to know to decide.” It occurs when people fail to...