by Productive Conflict | Leadership, Performance Issues, Relationships
Your body language speaks before you do. From being aware of your nonverbal signals and managing nervous energy to building trust and cultural awareness, your influence starts and stops with you. The best leaders take control of themselves and understand how they show...
by Productive Conflict | Leadership
A colleague is cutting corners on a client deliverable. Your manager is making promises the team can’t possibly keep. Someone’s expense reports look creative. You know you should say something. You want to say something. You’re trying to do the right...
by Productive Conflict | Anger, Leadership, Organizational Conflict, Performance Issues, Relationships
You’re in the executive team meeting. Your colleague Geri interrupts you again, mid-sentence, to pitch her version of the project timeline. Heat rises in your chest. Your jaw clenches. Before you know it, you’ve dismissed her entire proposal with a curt...
by Productive Conflict | Leadership
The most successful leaders share a common trait: they invest in conflict leadership skills before they’re in crisis mode. Research consistently shows that unresolved workplace conflict costs organizations in terms of lost productivity. In contrast, leaders who...
by Productive Conflict | Leadership, Organizational Conflict, Relationships
Disagreement quickly escalates to an existential threat. A neighbour’s political button feels like an assault on our values. A colleague’s way of life challenges our way of being. Religious practices that differ from our own appear like an affront to our community...
