by Productive Conflict | Assessment and Strategy Case Study, Organizational Conflict
Establishing justice is important, there is no doubt about that. But in order to change a situation, one has to recognize the dynamics at play. “I feel afraid.” This is what one of my clients, “H” said to me when I was intervening as a conflict management specialist...
by Productive Conflict | Executive Coaching Case Study, Leadership
Everyone can be a leader. From the boardroom to the backyard, leadership is in your reach. Regardless of whether or not you have a formal leadership role, you can take action and set conditions for those around you to be successful. Here is how: 1) recognize the...
by Productive Conflict | Executive Coaching Case Study, Performance Issues
Dealing with a performance issue is a bit like dealing with a hip injury: it can feel like a real pain in the gluteus maximus. It can also change your perspective on managing people, particularly when you ask the question, “Am I dealing with a problem or a pattern?”...
by Productive Conflict | Facilitated Negotiation Case Study, Hate, Relationships
Working in conflict resolution, I get to hear a lot of stories about why some individual or group is worthy of being hated. Without a doubt, these stories are often bolstered by pulse-raising examples with the potential to provoke even the most skilled facilitative...
by Productive Conflict | Anger, Executive Coaching Case Study, Relationships
Whenever I talk about my work with someone, they eventually ask me for tips on how to deal with a difficult person. Often the difficulty arises when they, or the other, lose their temper. I find this to be a very common and important question both in the workplace and...
