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What to say “yes” and what to say “no” to?

What to say “yes” and what to say “no” to?

by Productive Conflict | Leadership, Relationships, Setting Boundaries

If you are like many of us working in fast-paced organizations, you most likely have no shortage of projects needing your attention. When the projects start piling up, you are faced with the difficult question of what to take on and what to put off. But the real...
Are you really setting conditions for diversity in the workplace?

Are you really setting conditions for diversity in the workplace?

by Productive Conflict | Diverse or Cross Functional Teams, Diversity, Leadership, Relationships

Diversity is everywhere. Yet, in our organizations we sometimes say we want diversity, while we fail to set conditions for it. There are many ways to define diversity in the workplace. For the purposes of this article I chose to draw on a simple and practical...
So you want to be a cross-functional team?

So you want to be a cross-functional team?

by Productive Conflict | Diverse or Cross Functional Teams, Leadership, Organizational Conflict, Performance Issues

Cross-functional teams in Government are nothing new. Over my years working within Government, and as a contractor for Government, I’ve heard them called many things such as “Swat Teams,” “Tiger Teams,” and “Special Project Units” just to name a few. Whatever you call...
How to Not be a Victim

How to Not be a Victim

by Productive Conflict | Anger, Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Relationships

Establishing justice is important; there is no doubt about that. But to change a situation, one has to recognize the dynamics at play. “I feel afraid” This is what one of my clients, “H” said to me when I arrived to help restore the team...
Everyone Can Be a Leader

Everyone Can Be a Leader

by Productive Conflict | Leadership, Organizational Conflict, Relationships

Everyone can be a leader. From the boardroom to the backyard, leadership is in your reach. Regardless of whether or not you have a formal leadership role, you can take action and set conditions for those around you to be successful. Here is how: 1) recognize the...
Are You Dealing With a Problem or a Pattern?

Are You Dealing With a Problem or a Pattern?

by Productive Conflict | Facilitated Negotiation Case Study, Leadership, Organizational Conflict, Performance Issues

Dealing with a performance issue is a bit like dealing with a hip injury: it can feel like a real pain in the gluteus maximus. It can also change your perspective on managing people, particularly when you ask the question, “Am I dealing with a problem or a pattern?”...
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