by Productive Conflict | Leadership
The most successful leaders share a common trait: they invest in conflict leadership skills before they’re in crisis mode. Research consistently shows that unresolved workplace conflict costs organizations in terms of lost productivity. In contrast, leaders who...
by Productive Conflict | Leadership, Organizational Conflict, Relationships
Disagreement quickly escalates to an existential threat. A neighbour’s political button feels like an assault on our values. A colleague’s way of life challenges our way of being. Religious practices that differ from our own appear like an affront to our community...
by Productive Conflict | Leadership, Relationships, Setting Boundaries
Are They Lying to You? The ability to detect deception is a valuable skill. While no method is foolproof, understanding the key indicators of dishonesty can help you make more informed decisions about who is trustworthy. As a mediator, I often notice people lying....
by Productive Conflict | Leadership
(Why Consistency Matters) Your heart sinks. Someone you trusted just acted entirely out of character. They throw you under the bus after months of collaboration, and suddenly become unreachable when you need support. What happened? The trust didn’t just...
by Productive Conflict | Leadership, Setting Boundaries
(And How to Fix Them) Think of the last three meetings you attended: on a scale of one to ten, how dysfunctional would you rate them (one being not at all dysfunctional, and ten being very dysfunctional)? If you rated your last three meetings anywhere above 5...
by Productive Conflict | Leadership, Performance Issues
Most people believe they make good decisions. But do they? When I work with leaders and their teams, I often untangle the problem of “people don’t know what they don’t know, but they think they have all they need to know to decide.” It occurs when people fail to...
