by Productive Conflict | Leadership
A colleague is cutting corners on a client deliverable. Your manager is making promises the team can’t possibly keep. Someone’s expense reports look creative. You know you should say something. You want to say something. You’re trying to do the right...
by Productive Conflict | Anger, Leadership, Organizational Conflict, Performance Issues, Relationships
You’re in the executive team meeting. Your colleague Geri interrupts you again, mid-sentence, to pitch her version of the project timeline. Heat rises in your chest. Your jaw clenches. Before you know it, you’ve dismissed her entire proposal with a curt...
by Productive Conflict | Leadership
The most successful leaders share a common trait: they invest in conflict leadership skills before they’re in crisis mode. Research consistently shows that unresolved workplace conflict costs organizations in terms of lost productivity. In contrast, leaders who...
by Productive Conflict | Leadership, Organizational Conflict, Relationships
Disagreement quickly escalates to an existential threat. A neighbour’s political button feels like an assault on our values. A colleague’s way of life challenges our way of being. Religious practices that differ from our own appear like an affront to our community...
by Productive Conflict | Leadership, Relationships, Setting Boundaries
Are They Lying to You? The ability to detect deception is a valuable skill. While no method is foolproof, understanding the key indicators of dishonesty can help you make more informed decisions about who is trustworthy. As a mediator, I often notice people lying....
by Productive Conflict | Leadership
(Why Consistency Matters) Your heart sinks. Someone you trusted just acted entirely out of character. They throw you under the bus after months of collaboration, and suddenly become unreachable when you need support. What happened? The trust didn’t just...
