by Productive Conflict | Leadership, Organizational Conflict
You know the feeling. Your inbox is a crime scene. The meeting meant to resolve things made everything worse. Two senior people who should be working together have chosen sides, and somehow you’re caught in the middle. The timeline is impossible, the stakes are...
by Productive Conflict | Leadership, Organizational Conflict
Workplace conflicts turn dirty when fairness breaks down. In dirty fights, people attempt to rewrite history, question your competence, air public dramas, and blame others for failed projects. For those trying to stay professional under the pressure of a dirty fight,...
by Productive Conflict | Leadership, Performance Issues, Relationships
Your body language speaks before you do. From being aware of your nonverbal signals and managing nervous energy to building trust and cultural awareness, your influence starts and stops with you. The best leaders take control of themselves and understand how they show...
by Productive Conflict | Leadership
A colleague is cutting corners on a client deliverable. Your manager is making promises the team can’t possibly keep. Someone’s expense reports look creative. You know you should say something. You want to say something. You’re trying to do the right...
by Productive Conflict | Anger, Leadership, Organizational Conflict, Performance Issues, Relationships
You’re in the executive team meeting. Your colleague Geri interrupts you again, mid-sentence, to pitch her version of the project timeline. Heat rises in your chest. Your jaw clenches. Before you know it, you’ve dismissed her entire proposal with a curt...
by Productive Conflict | Leadership
The most successful leaders share a common trait: they invest in conflict leadership skills before they’re in crisis mode. Research consistently shows that unresolved workplace conflict costs organizations in terms of lost productivity. In contrast, leaders who...
