Match Your Needs
to our services
Turn Conflict into opportunity

Match your needs
to our services
turn conflict into opportunity

Start Here

This page summarizes who we are and what we do, so you can quickly understand our methods and match your needs to our services.  At the end, you will be able to easily book a Free 30-minute consultation, including tips to help you gain new insight on your current situation.

Start Here

This page summarizes who we are and what we do, so you can quickly understand our methods and match your needs to our services.  At the end, you will be able to easily book a Free 30-minute consultation, including tips to help you gain new insight on your current situation.

7

Why are you here today?

Assess your key needs below to see a corresponding summary of our services.

\

Negotiate Better

Need to learn how to negotiate better with various stakeholders?
Want to learn conflict management skills to become a better leader?
Tried other resolution techniques, but aren’t satisfied with the results?

Take a look at Leadership Coaching

This package includes:

  • 6 to 8 one-on-one coaching sessions
  • Meetings 1-2 times per month
  • 30-60 minute sessions, depending on your time constraints
  • Timeframe: 4-8 months
  • Follow-up 3 to 6 months after the final session

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Strategy development
  • Exercises personalized to your situation and needs
  • Improved confidence in navigating difficult issues
  • Tools for becoming a better negotiator 

Price:

$3500-$5000 depending on requirements
Suitable for online or in-person meetings

Read Case Studies >

\

Manage Your Team

Is your team in conflict, and is that conflict hampering productivity?
Are you spending a lot of time putting out fires?
Need to lead a team through a period of uncertainty and/or change?
Is there a high turnover on your team?

Take a look at Team Assessment

This package includes:

  • This service includes:
  • One ½-day launch meeting with full group
  • Individual interview sessions (1 hr) with each team member and lead
  • 1 full day session with whole team
  • Timeframe: 2-3 months
  • 30-min follow-up calls with team leaders 3-6 months after final group session

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Data collection and analysis of your situation
  • Detailed report summarizing findings and recommendations
  • Improved relational agility & productivity on your team
  • Tools for turning tension into opportunity

Price:

Varies depending on situation and group size. Contact for more information.  Interviews online, group meetings take place on-site.  Appropriate for group/team size: 5-25 people

Read Case Studies >

\

Train A Group

Need to teach conflict competence in your organization?
Want to develop a program for optimizing team productivity?
Need to deliver educational workshops, such as workplace harassment or equity, diversity, and inclusion?

Take a look at Strategy Development

This package includes:

  • Custom-designed training programs
  • Conflict-competence training for groups
  • Education on Human Systems Dynamics models and methods
  • Development of programs for mandates such as harassment prevention, gender awareness, equity and inclusion
  • Timeframe: 2-4 months

What you can expect:

  • Issue identification and goal setting
  • Background document review
  • Strategy development for design and delivery phase
  • Full training package, including education materials
  • Option for delivery of training sessions by us

Price:

Varies depending on need. Contact for more information.
Initial meetings online, delivery (if required) on-site

Read Case Studies >

\

Resolve a Conflict

Need to manage an active conflict situation between two parties in the workplace?
Need to balance union regulations with management concerns?
Need to establish a negotiated agreement between two parties?
Looking for an alternative dispute resolution process, to resolve a conflict before it goes to litigation?

Take a look Workplace Mediation

This package includes:

  • Two 1-hour pre-session meetings per participant
  • 1/2 day mediation session with all parties
  • One 30-minute follow-up session per participant
  • Timeframe: 2 weeks to 2 months, depending on participant availability

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Education on communication techniques
  • Structured questions and conversation
  • Clear next steps and resolution strategies
  • Follow-up session for supporting agreement adherence

Price:

$2000-3000 (travel not included)
Best with in-person meetings, online is possible

Read Case Studies >

7

About Us

Productive Conflict offers conflict management and leadership development services to clients in North America. Lead by Jennifer Jones-Patulli, MA, HSDP, Productive Conflict serves clients in Governments, Corporations, Health institutions, Educational institutions, and Non-Profits seeking innovative solutions to some of their most challenging human resources issues.

7

Why are you here today?

Assess your key needs below to see a corresponding summary of our services.

\

Negotiate Better

Need to learn how to negotiate better with various stakeholders?

Want to learn conflict management skills to become a better leader?

Tried other resolution techniques, but aren’t satisfied with the results?

Take a look at Leadership Coaching

This package includes:

  • 6 to 8 one-on-one coaching sessions
  • Meetings 1-2 times per month
  • 30-60 minute sessions, depending on your time constraints
  • Timeframe: 4-8 months
  • Follow-up 3 to 6 months after the final session

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Strategy development
  • Exercises personalized to your situation and needs
  • Improved confidence in navigating difficult issues
  • Tools for becoming a better negotiator 

Price:

$3500-$5000 depending on requirements
Suitable for online or in-person meetings

Read Case Studies >

\

Manage Your Team

Is your team in conflict, and is that conflict hampering productivity?

Are you spending a lot of time putting out fires?

Need to lead a team through a period of uncertainty and/or change?

Is there a high turnover on your team?

Take a look at Team Assessment

This package includes:

  • This service includes:
  • One ½-day launch meeting with full group
  • Individual interview sessions (1 hr) with each team member and lead
  • 1 full day session with whole team
  • Timeframe: 2-3 months
  • 30-min follow-up calls with team leaders 3-6 months after final group session

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Data collection and analysis of your situation
  • Detailed report summarizing findings and recommendations
  • Improved relational agility & productivity on your team
  • Tools for turning tension into opportunity

Price:

Varies depending on situation and group size. Contact for more information.  Interviews online, group meetings take place on-site.  Appropriate for group/team size: 5-25 people

Read Case Studies >

\

Train A Group

Need to teach conflict competence in your organization?

Want to develop a program for optimizing team productivity?

Need to deliver educational workshops, such as workplace harassment or equity, diversity, and inclusion?

Take a look at Strategy Development

This package includes:

  • Custom-designed training programs
  • Conflict-competence training for groups
  • Education on Human Systems Dynamics models and methods
  • Development of programs for mandates such as harassment prevention, gender awareness, equity and inclusion
  • Timeframe: 2-4 months

What you can expect:

  • Issue identification and goal setting
  • Background document review
  • Strategy development for design and delivery phase
  • Full training package, including education materials
  • Option for delivery of training sessions by us

Price:

Varies depending on need. Contact for more information.
Initial meetings online, delivery (if required) on-site

Read Case Studies >

\

Resolve a Conflict

Need to manage an active conflict situation between two parties in the workplace?

Need to balance union regulations with management concerns?

Need to establish a negotiated agreement between two parties?

Looking for an alternative dispute resolution process, to resolve a conflict before it goes to litigation?

Take a look Workplace Mediation

This package includes:

  • Two 1-hour pre-session meetings per participant
  • 1/2 day mediation session with all parties
  • One 30-minute follow-up session per participant
  • Timeframe: 2 weeks to 2 months, depending on participant availability

What you can expect:

  • Full privacy & confidentiality
  • Issue identification and goal setting
  • Education on communication techniques
  • Structured questions and conversation
  • Clear next steps and resolution strategies
  • Follow-up session for supporting agreement adherence

Price:

$2000-3000 (travel not included)
Best with in-person meetings, online is possible

Read Case Studies >

7

About Us

Productive Conflict offers conflict management and leadership development services to clients in North America. Lead by Jennifer Jones-Patulli, MA, HSDP, Productive Conflict serves clients in Governments, Corporations, Health institutions, Educational institutions, and Non-Profits seeking innovative solutions to some of their most challenging human resources issues.

7

our methods & Team

Productive Conflict brings a unique mix of interest-based, identity-based, and integrative bargaining techniques to all our conflict management and leadership development processes. We bring this together within a framework of systems-thinking rooted in Human Systems Dynamics theory and practice.

At Productive Conflict, we offer collaborative partnerships with organizations for specialized training using complexity science tools, or for large scale projects requiring more that one facilitator or several concurrent services.

7

who we help

We work with government institutions, non-profits, corporations and individuals.
Here’s just a short list of some of the organizations we have worked with to
improve communication skills and turn conflict into an opportunity.

Industry Canada
Public Works and Government Services Canada
Canada Border Services Agency
Economic and Social Development Canada
Canada School of Public Service
Government of Yukon
Provincial Health Services Authority
NorthLight Innovation / Yukonstruct
Carleton University
University of Ottawa

7

What we do

We design and deliver tailored interventions.

Design Interventions

Our Team designs and delivers tailored interventions and strategies to support individuals and groups through complex challenges.

Create Flexible Conditions

We help organizations establish flexible conditions to confidently manage conflict and adapt to ongoing change.

Teach Bargaining Techniques

We bring a unique mix of integrative bargaining techniques and Human Systems Dynamics models and methods.

7

Schedule a FREE Consultation Today

Book a 30-minute call with us for an introductory assessment of your challenges and some free tips to help you gain new insight on your situation.

7

our methods & Team

Productive Conflict brings a unique mix of interest-based, identity-based, and integrative bargaining techniques to all our conflict management and leadership development processes. We bring this together within a framework of systems-thinking rooted in Human Systems Dynamics theory and practice.

At Productive Conflict, we offer collaborative partnerships with organizations for specialized training using complexity science tools, or for large scale projects requiring more that one facilitator or several concurrent services.

7

who we help

We work with government institutions, non-profits, corporations and individuals.
Here’s just a short list of some of the organizations we have worked with to
improve communication skills and turn conflict into an opportunity.

Industry Canada
Public Works and Government Services Canada
Canada Border Services Agency
Economic and Social Development Canada
Canada School of Public Service
Government of Yukon
Provincial Health Services Authority
NorthLight Innovation / Yukonstruct
Carleton University
University of Ottawa

7

What we do

We design and deliver tailored interventions.

Design Interventions

Our Team designs and delivers tailored interventions and strategies to support individuals and groups through complex challenges.

Create Flexible Conditions

We help organizations establish flexible conditions to confidently manage conflict and adapt to ongoing change.

Teach Bargaining Techniques

We bring a unique mix of integrative bargaining techniques and Human Systems Dynamics models and methods.

7

Schedule a FREE Consultation Today

Book a 30-minute call with us for an introductory assessment of your challenges and some free tips to help you gain new insight on your situation.